Privacy Policy

When you use banglabt, we collect certain categories of personal information that are necessary to operate the platform, verify your identity, process your transactions, and comply with our legal obligations. The categories of data we collect are described in detail below.

Registration Data

When you create an account, we collect your full legal name, date of birth, residential address in Bangladesh, mobile phone number, and the email address you provide. This information is used to verify your eligibility to use the platform, specifically to confirm that you are at least 18 years of age and are registering from Bangladesh.

Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) obligations, we may request copies of government-issued identity documents. Acceptable documents include a valid National Identity Card (NID) issued by the Bangladesh Election Commission, a valid Bangladeshi passport, or other official documents confirming your identity, date of birth, and residential address. Documentary evidence of ownership of your payment method — such as a screenshot of your registered bKash or Nagad account — may also be required.

Financial Transaction Data

We record all deposit and withdrawal transactions on your account, including the amount in Bangladeshi Taka (৳), the timestamp of the transaction (in Bangladesh Standard Time, UTC+6), the payment method used (such as bKash, Nagad, Rocket, Upay, or bank transfer), and the transaction reference number issued by the payment provider. This data is retained for anti-money-laundering compliance and for resolving any payment disputes.

Gameplay and Betting Activity

We maintain records of all betting and gaming activity on your account, including game titles, wager amounts, outcomes, bonus usage, and session timestamps. This data is used for account management, responsible gaming monitoring, fraud detection, and to improve the quality and fairness of our product offerings.

Technical and Device Data

When you access banglabt, our servers automatically record certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This data is collected for security monitoring, fraud prevention, and platform performance optimisation. It does not by itself identify you as a named individual.

banglabt does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share data with external parties only in the limited circumstances described below, and only to the extent strictly necessary for each purpose.

Payment Service Providers

To process your deposits and withdrawals, we share the transaction data necessary to complete each payment with your chosen payment provider — such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard. These providers are independent data controllers for the data they process on their own platforms and are subject to their own privacy policies.

Game Content Providers

Our platform hosts games developed by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session identifiers and game outcome data necessary to render and audit games in real time. They do not receive your full name, national ID details, or financial account information.

Identity Verification Partners

To fulfil our KYC obligations, we may share your identity documents and registration data with trusted identity verification service providers. These partners are bound by strict data processing agreements and are prohibited from using your data for any purpose other than verifying your identity on our behalf.

Legal and Regulatory Disclosure

We may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts where we are legally required to do so, where disclosure is necessary to prevent fraud or money laundering, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of banglabt, its players, or the public.

Business Transfers

In the event that banglabt undergoes a corporate restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity. You will be notified via email prior to any such transfer, and the successor entity will be required to honour the terms of this Privacy Policy.

The security of your personal data is a matter we take extremely seriously at banglabt. We implement a layered security architecture designed to protect your data against unauthorised access, disclosure, alteration, and destruction.

Security Measures

• SSL/TLS Encryption: All data transmitted between your browser or device and our servers is encrypted using industry-standard Transport Layer Security (TLS). Look for the padlock icon in your browser's address bar when using banglabt;
• Encryption at Rest: Sensitive data stored on our servers — including identity documents, financial records, and KYC files — is encrypted at rest using AES-256 or equivalent encryption standards;
• Access Controls: Access to personal data within our organisation is restricted on a strict need-to-know basis. Employees and contractors are granted the minimum level of access required to perform their role, and all access is logged and monitored;
• Security Audits: Our systems are subject to regular internal and third-party security assessments to identify and remediate vulnerabilities before they can be exploited;
• Incident Response: In the event of a data security incident that is likely to affect your personal data, we will notify impacted users by email within a reasonable timeframe and take immediate steps to contain the incident and prevent recurrence.

Data Retention

banglabt retains your personal data for as long as your account remains active and for such additional period as is required to meet our legal, regulatory, and contractual obligations. Specifically:

• Account registration data and KYC documents are retained for a minimum of five years after the date of account closure, in line with standard anti-money-laundering record-keeping requirements;
• Financial transaction records are retained for a minimum of five years from the date of each transaction;
• Gameplay and betting history is retained for the duration of your account plus two years following closure;
• Technical and device data collected for security purposes is retained for up to twelve months from the date of collection;
• Customer support communications are retained for three years from the date of each interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

banglabt is strictly an adults-only platform. We do not knowingly collect or process personal data from any individual under the age of 18. The registration process requires users to confirm their date of birth, and we reserve the right to verify age at any time through our KYC process.

If we discover or are notified that an account has been opened or used by a person under 18 years of age, we will immediately:

• Suspend and permanently close the account;
• Delete all personal data associated with the account from our active systems, subject to any legal retention obligations;
• Refund any unplayed real-money deposits to the payment method from which they originated, where technically possible;
• Forfeit any bonus balances, winnings, and free bet credits accumulated on the account.

Parents and guardians who believe that a minor in their care has accessed banglabt should contact our support team immediately at support@banglabt. We take all such reports seriously and will act without delay. We also strongly recommend that parents and guardians make use of freely available parental control software to restrict access to gambling websites on shared devices.